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Contact Us

We know how important it is for you to be able to contact us, so we’ve tried to make it as easy as possible. We’ve given you several options, so you can choose when and how you wish to get in touch

Before you do however please do check the FAQ’s Page. If you still can’t find the answer to your question you can find the contact us options below.

  • Contact by Email
  • Contact by Phone
  • Write to Us

Contact us by Telephone

Enquiry Line 0330 912 5050*

Our Enquiry Line is currently open 9am-5.30pm Monday to Friday, excluding public holidays. You can also email your query to our Customer Service team.

Order Line – 0844 482 2332, open between 8.00am and 10:00pm, 7 days a week, excluding Christmas Day.
Calls to 0844 numbers cost 7p per minute plus your telephone company’s access charge

We regret our operators are unable to deal with enquiries on this number. Before calling, make a note of your order details, have your credit card number and expiry date and card security number handy and quote the reference number printed either on the back of your catalogue or say you are ordering via the website.

*Charges to 03 numbers are the same as standard UK landline numbers starting in 01 or 02. Calls to 03 numbers are often included in bundled minutes and unlimited call packages. Please contact your provider for more information. Other networks and mobile providers may vary. All calls may be monitored and recorded for training purposes.

Contact us by Post

You may wish to send your enquiry or order to us via the post. In either case, the address is as shown below. If you are placing an order, simply print out your completed order form and enclose your credit card details, postal order or cheque made payable to Bloom

Bloom Cotswold House 1 Crompton Road Groundwell Wiltshire SN25 5AW

Order Enquiry

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Track my order

Please enter your customer number or order number* plus surname and postcode to track the status of your order.

*Please ensure you include the order prefix (not just the order number), these include:
S, W, RSO, RSG, DEPA, BCS, BCG, BCF, BCE, BCB, BCV, BCGD, BCSOS, BCEV, BCBL and BCJ followed by the order number itself.

-- OR --

Please Note:- Items being delivered by our specialist white glove service: This premium service also includes delivery to your room of choice, unpacking and removal of all packaging.

If you want to try an alternative search please click HERE to return to the form.

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By signing up you consent to receive our marketing emails and agree to our privacy policy.

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Order By Phone: 0844 482 2332*

*Charges to 0844 numbers cost 7p per minute plus your telephone company’s access charge

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Catalogue Request

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Browse through our catalogues in comfort at home. You'll find lots of extra information about our great range of products. Once you've decided what to buy, come back online to order from us.

1. Select a Catalogue

Bloom

Discover the beauty of truly realistic silk flowers. Every petal, bud and leaf are designed and made by hand to uncompromising standards.

Gift Discoveries

We’ve taken the hard work out of buying gifts. The Gift Discoveries Collection we believe is fresh, exciting and offers inspired gift ideas.

Scotts of Stow

From the heart of the Cotswolds to the heart of your home… everything for the kitchen, home and garden.

Expert Verdict

At Expert Verdict we do the research so that you don’t have to. Every product is thoroughly tested to ensure it’s a ‘Best Buy’.

Garden Fragrance

Fragrance has been known to contribute to both emotional and physical well-being, and with that knowledge our mission is to help customers feel refreshed and invigorated.

Aston & Rose

Viva Vitality

2. Your Details

3. Address Details

You must select at least one catalogue before continuing.

By signing up you consent to receive the catalogues you have indicated our marketing emails and agree to our privacy policy.

Products that are VAT exempt can be purchased without VAT, saving you 20% off the normal retail price. To qualify for this discount, you or the person you are buying for need to have a chronic illness or disability. The discount will be deducted once you have completed the declaration as prompted during checkout.